Verint

Historically, Verint has enjoyed a successful track record with public sector and leading financial organisations, promoting a shift in focus towards customer retention and extension in addition to ongoing new business. Boasting a broad portfolio of complex solutions, Verint’s primary challenge is educating its customer base on these propositions and gaining penetration of these solutions to their accounts. Verint engaged Clarify to focus on areas of pain in their target accounts where the Verint solutions best fit, identifying opportunity to fuel the UK’s direct sales team and partner community and grow pipeline and revenue.

With comprehensive training in Verint’s value propositions and careful definition of agreed aims, Clarify’s dedicated team works autonomously to identify new business opportunity through direct dialogue. Clarify understand that every organisation has different requirements, so it is essential to understand their business challenges to articulate the right point solution. By engaging with multiple decision makers and seeking out latent opportunity, Clarify provide highly qualified, pain led opportunities that deliver real pipeline to Verint. As well as short term campaign based activity, Clarify provides long term account nurturing to ensure no opportunity slips through the cracks.

In a challenging economy, the longevity of the relationship is testament to the success Clarify has created for Verint. Clarify are fully integrated into the Verint sales cycle, operating within their technology framework and liaising with UK-based sales leaders, sharing valuable industry insight gained from their extensive customer communications to continually review and refine messaging and processes.